privacy and security

Home privacy and security

The security of your personal information is very important to us.  Your information is stored in secure databases and filing systems, and we use encryption technology to protect your credit card and other payment information during transmission to prevent tampering and credit card fraud.

PERSONAL INFORMATION.  The Secret Mountain collects personal information (such as name, mailing address, telephone number, email address and/or credit card number) to process and fill product orders and to communicate information and promotional offers. The Secret Mountain ensures that all information, personally and non-personally identifiable that it receives via the Internet is secure against unauthorised access. This information is kept in a safe and secure system, isolated from direct connection to the Internet. The Secret Mountain will not disclose nor sell your personal information to any third parties.

LINKS TO OTHER SITES.  Visitors will find links from our web site to independently owned web sites whose content we have found of possible interest to our visitors. These links are provided solely as a convenience to you and not as an endorsement by The Secret Mountain.  We are not responsible for the content of linked third-party web sites and do not make any representations regarding the content or accuracy of materials on such third party web sites.

COOKIES.  We use both temporary and persistent cookies on our sites.  Temporary session cookies are specific to the current visit and help to remember information from that visit such as items in your shopping cart and calculate shopping cart totals.  Session cookies expire when you close your browser.  Persistent cookies are used to give you access to your account and edit your profile, language settings etc.  Another type of cookie is used to give us information about our website.  This cookie does not obtain any personal information about you or provide us with any way to contact you, and it does not extract any information from your computer.  We use it to track site traffic such as identify pages and items that get the greatest interest, create the most problems etc. This helps us with overall site evaluation and information for provide a better experience for you.  If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software.

PROTECTION OF RIGHTS.  All material on www.thesecretmountain.com without limitation, is protected by Canadian and foreign copyright and trademark laws. In order to receive permission to reproduce material on our web site, please write to info@thesecretmountain.com

SECURE TRANSACTIONS.  We guarantee the security of all transactions carried out through our web site. All information that is submitted is encrypted, and cannot be read during the transfer of data to your financial institution. Therefore, you can enter your name, full address, and credit card number in complete security.