General terms of sale
The prices of our products are displayed in Canadian currency and the applicable taxes are added to the amount. All orders, regardless of their origin, are payable in Canadian currency.
The Secret Mountain calculates the taxes based upon the address where the order will be shipped. An order shipped to the U.S.A. is thus, not taxed. For an order shipped in Canada, the taxes depend upon the province; for example, for Quebec, the added taxes are QST (Quebec Sales Tax) and the GST (Goods & Services Taxes).
The payment of your purchased items must be completed through MasterCard or Visa.
You should anticipate a two-to-four day waiting period per item before we expedite the shipment. Delivery throughout the world is handled by Canada Post and usually takes between six and ten work days. You should allow at least ten work days for all orders outside Canada.
About your order
For all information about your order, write to firstname.lastname@example.org or call 514.483.9281.
France: +1 06 14 94 15 80
Returning your merchandise
You may return merchandise for either a refund or an exchange within ten days following reception to the following address:
The Secret Mountain
3816 Royal Avenue
Montreal QC H4A 2M2
In case an item is defective, The Secret Mountain will replace it and reimburse you of all shipping fees. You may request instead of a replacement that you be reimbursed the full amount debited from your credit card.
Intellectual Property Rights
The Secret Mountain website and its content (including, without limitation, the Website design, text, graphics and all software and source codes in connection with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. By accessing the Website, you agree that you will access its content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the The Secret Mountain website for personal, non-commercial home use only.